What each package includes
| Essential | Professional | |
|---|---|---|
| Hosting | 100 GB SSD, 40 GB traffic monthly | Hosting with firewall |
| Security | HTTPS and essential protection | Firewall, SSL monitoring, daily backups |
| Email on your domain | Not included | Unlimited accounts* with SPF, DKIM, DMARC |
*Unlimited features are subject to platform functionality, allocated resources, fair-use policy and security restrictions. Digital Office Premium includes email and hosting for the premium website and portals.
Why email authentication matters
Receiving mail servers check whether a message really comes from your domain. Three DNS records do that work:
- SPF lists the servers allowed to send mail for your domain.
- DKIM adds a cryptographic signature that proves the message was not altered and was sent by an authorized system.
- DMARC tells receivers what to do when SPF or DKIM checks fail, and where to send reports.
Major mailbox providers expect these records from organizations that send regularly, and missing records are a common reason invoices and quotes land in spam. On Professional we configure all three.
Hosting apps and portals
Portals and custom platforms have different needs from a brochure site: user accounts, file storage, scheduled jobs and more careful backup routines. When you move up to a portal or custom platform, we plan its hosting as part of the scope so the website, the application and the mail records live under one coordinated setup.
Moving to us
- Tell us your current domain registrar, website host and email provider.
- We list the existing DNS records so nothing is lost, including verification records for other services.
- Mailboxes are created and, where needed, existing mail is copied across.
- We switch DNS at an agreed time and check that web and mail both resolve correctly.
Who this suits
A company that wants one accountable provider for site, mail and application hosting, rather than three bills and three support desks. If you already run email on another platform and want to keep it, we can host only the website and leave your mail records untouched, adjusting SPF only if website forms need to send mail from your domain.
What we do not do
We do not publish uptime percentages or support-response SLAs; we reply by email within one business day. We do not sell hosting on its own without a website or application from us.
Common questions
Can we keep Microsoft 365 or Google Workspace?
Yes. We host the website and leave your existing mail records in place, or we adjust SPF and DMARC so your current provider and any website forms send correctly.
Are backups included?
Professional includes daily backups, a firewall and SSL monitoring. Essential includes HTTPS and essential protection; if backups matter to you, Professional is the better fit.
How many email accounts can we create?
Professional includes unlimited professional email accounts on your domain, subject to platform functionality, allocated resources, fair-use policy and security restrictions.